I love you like Christians love Jesus, and like Jesus loves me. I love you like peanut butter, loves jelly, nestled in a loaf of bread. Get it together Chipotle, you’re better than this.
I also can’t order through the app if I want my food the same way I am able to get it if I just go through the line inside. The Chipotle app has basically taken every measure possible to avoid letting people see specifically how their points are being added at each purchase, as well as still requiring me to get a paper receipt regardless of whether I have a rewards account. Which means if I want that, I have to come in and order the food the good old’ fashion way. What if I want the fajita veggies on the side with my bowl? There’s literally no way to tell the restaurant that now. Currently there is no way to communicate with the restaurant about any specificity to one’s order that can’t be manipulated via the app options. 3rd, you need to create a short comment section at the end of each entry item. 2nd, you should be able to see your points adding up other than just the total, to ensure they are being added correctly. Also you should be able to pull up the receipt in the app, as well as look at your transaction history. First, anyone who orders online or scans so that they can get points should have the receipt email to them. There are several problems with the chipotle app in my opinion. Then it loses the points? I would think that your IT Department could correct this and also show on the app and text/email the points awarded for each purchase side by side or in a running tally. Then within a minute send a text/email verification, but can’t instantly add the points. Your app can instantly accept my order and my payment. When I order in your app, it should never miss points or even take 24-48 hours. Still missing approximately 800 points, but they stated that I was given an extra 250 for their mistake and earned 500 from a reward badge achievement. Some points are added, but there’s no way to confirm for which purchase. In 24-48 hours when no points are received you must go through the system again. Problem should be solved, an employee has verified that you earned the points and has correctly added the points into the system. It passes you to a human who can only say the points have been added, it will be 24-48 hours. A robot attempts to assist you, but can’t correct missing points.
When they don’t, you must “Chat with Pepper “, which is a minimum of 15 minutes +. Points show up 24-48 hours after purchase (maybe). In an attempt to get the reward badges I have been going to Chipotle on different days then I normally would and keeping track of my points the best I can. Save your go-to Chipotle locations and food delivery addresses.Start a Group Order to invite your squad in on the fun.See your sustainability impact with Real Foodprint metrics.Low gift card balance? Split the payment with another card.
0 kommentar(er)
